In the pursuit of business success and bottom-line results, joy is an attribute that can often seem trivial or unimportant. But the irony is that joy originally evolved to motivate our early human ancestors to pursue goals, and psychologists are beginning to understand that rather than being a distraction from success, joy actually fuels it. Studies show joyful doctors make better diagnoses, joyful salespeople improve customer satisfaction, and joyful employees are up to 12% more productive. In this talk, Lee shows how to bring joy to every level of an organization, from the physical environment to leadership behaviors, to improve employee health and retention, innovation and collaboration, and organizational success.
- Gain a deep understanding of the research base that links emotional wellbeing and organizational performance
- Learn how to apply the research through a set of concrete approaches to creating joy through workspace, culture, leadership, and employee education
- Understand how to measure emotional wellbeing within an organization to identify and amplify successful initiatives