Like many organizations, Siemens is undergoing change with a major reorganization of business units, missions and cultures. L&D’s Learning Campus plays a central role in maintaining the skills and abilities among employees; it also helps the business identify and deploy new training to adapt to new business needs. Operating in a self-funded model has enabled and required Learning Campus to closely align with the various businesses to ensure value-add at the end of the day. In this session Amy Graft and John Mattox will talk about measuring, monitoring and managing the operations of learning so that L&D truly owns learning — all aspects of it — providing world-class learning products, monitoring critical measures (learning and business metrics) and managing the results to run L&D like a business.
Attendees will take away the following insights:
- Successful L&D functions serve the business by managing the quality of their products and managing the operations in line with other business units.
- Measurement is a critical aspect of running the learning function.
- What are the critical measures for managing the quality and impact of learning products?
- What are the critical measures for monitoring and managing the learning function as a business unit?